## Introduction

[Ro](https://ro.co/), is an innovator in direct-to-patient healthcare services, provides patient centric healthcare services nationwide.

## Medplum Solutions Used

1. [Lab Network](/content/solutions/lab/index.html) - sending lab orders and receiving diagnostic reports across lab sites
2. [Provider Portal and FHIR API](/content/solutions/index.html) - allow data access with controls, to practitioners and applications

## Challenges Faced

Ro, and their diagnostics arm Kit.com enable a sophisticated nationwide diagnostics service, that includes touch points across clinical teams, shipping and logistics, laboratory sites and customer success.

The workflow requires tight coordination and real-time synchronization between many systems and applications.

## Related Materials

- [How It Works](https://ro.co/weight-loss/#timelineSection-l2o3qWi7TYyp0Txr0ckO8) from the patient perspective
- [Press Release](https://www.fiercehealthcare.com/tech/ro-scoops-up-at-home-testing-startup-kit-heels-workpath-modern-fertility-acquisitions)